When the keyboard on my MacBook started to misbehave I polished my credit card and headed for the Apple shop. Replacing the keyboard means a whole new top case, the Apple guy said. I could feel my credit card shaking in my wallet.
Is your computer less than three years old? he asked. I opened CheckBook and found that I had bought it on the October 22nd 2007 - not quite three years. Then it is eligible for a new top case. Wow.
Six days later I'm the owner of new keys and trackpad. I've upgraded to OS 10.6.3 and it literally feels like a new computer.
Thanks Apple for a great bit of service.
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